FAQ

Shipping policy

Where Do We Ship To?

We ship products to European countries excluding some of them, list of countries here: List of Shipping Countries

Returns and exchanges

How do I ship my order back to you?

The product may be returned in the event of deficiencies, malfunctions and in the event of withdrawal from the contract.

If you are returning the goods as a withdrawal from the contract, you can do so within 14 days of receiving the product.

Rules for withdrawal from the contract here: Withdraw from the agreement

In other cases, inform us of the reason for the return and write to us for return instructions here: Contact US

 

Warranty

How Long Is My Warranty Covered?

 Our products are covered by a 12 month warranty

 

Software

Download Mouse Software Here.

Download Keyboard Reset Software Here.

Download Keyboard Reset Software Manual Here.